If my jewelry arrives damaged during shipping, how do I make a claim?
Any shipping damage claims must be made within 24 hours of delivery. Please keep all packing material for inspection by shipper. Damage must be noted on shipping slip.
We offer shipping from these major ground Carriers - USPS, UPS or FED EX. For large items we use a Shipping Professional. You will be able to choose your preference at the time you place your order.
All orders are shipped within 1 business day after receipt of payment and sometimes the same day of the order.